Legal

Privacy Statement
Terms and Conditions

At LAUBRASS, we respect our customers’ privacy. We have a long-standing policy of protecting the privacy of our customers in all of our business operations.¹ Our LAUBRASS Privacy Code sets out the principles that govern the collection, use and disclosure of our customers’ personal information.² Our Code reflects the requirements of Canada’s privacy legislation, the “Personal Information Protection and Electronic Documents Act”, and our own continuing commitment to protecting our customers’ privacy.

We’re providing this brochure to inform you about our privacy practices. We want you to understand the purposes for which we collect personal information about our customers. And we want to be sure that we have your consent to continue to collect, use and disclose your personal information for those purposes. The following is a brief summary of our privacy practices.

Your data is collected and stored by you

Note that the personal information referred to below applies to the data our customer supplies us with at the time of purchase and /or when downloading products or information from our website. All data collected BY our customers with UMT software is NOT kept or stored or shared by Laubrass. The UMT software is installed at your location and runs within your own secure infrastructure collecting only the data that you choose to collect.

Why we collect personal information

If you are a LAUBRASS customer, LAUBRASS has some basic information about you. We understand that some of this information is private, which is why we collect personal information only for the following purposes:

  1. To establish and maintain a responsible commercial relationship with you and to provide ongoing service. For example, when you apply for services, we collect information that allows us to confirm your identity and credit history so that we can accurately bill and collect for the products and services that you receive from us.
  2. To understand your needs and preferences. We maintain a record of the products and services you receive from us, and we may ask for additional information so that we can serve you better.
  3. To develop, enhance, market or provide products and services. For example, we ask how our customers use our products and services so that we can understand how to improve them. From time to time, we may review and analyze your use of our products and services to help us provide better product recommendations and special offers that we think will interest you.
  4. To manage and develop our business and operations. For example, we analyze customer usage of our networks and facilities to help us manage them efficiently and plan for future growth. Telephone calls to or from LAUBRASS service representatives may be monitored or recorded for quality assurance purposes.


When do we disclose personal information?

There is a variety of circumstances where we may need to disclose some personal information about our customers. Here are some examples:

  1. We may disclose a customer’s personal information to a person who, in the reasonable judgment of LAUBRASS, is seeking the information as an agent of the customer. For example, we may provide information about a customer’s account to the customer’s legal representative if we are satisfied that the individual is requesting the information on behalf of the customer.
  2. We may disclose a customer’s personal information to A company involved in supplying the customer with installation and/or training services. A company or individual employed by LAUBRASS to perform functions on its behalfs, such as research or data processing. Or an agent used by LAUBRASS to evaluate the customer’s creditworthiness or to collect the customer’s account. Any such disclosure of a customer’s personal information outside of LAUBRASS is made on a confidential basis with the information to be used only for the purpose for which it was disclosed.
  3. We may disclose a customer’s personal information to a public authority or agent of a public authority if in the reasonable judgment of LAUBRASS, it appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information. If a customer calls 911, we will provide the customer’s name, address and telephone number to the emergency agency.
  4. In conjunction with special offers, we may disclose customers’ personal information to our partners. Any such disclosure is made on a confidential basis with the customer’s express consent.
  5. We may disclose a customer’s personal information to meet legal or regulatory requirements. For example, we may disclose such information in response to a court order or to a government institution if required or authorized by law.
  6. From time to time we may sell parts of our business, sell or securitize assets, or merge or amalgamate part or all of our business with other entities. Since customer and account information will normally be a part of such transactions, we may use or disclose such information to other parties included in the transaction, as part of due diligence and/or on completion of the transaction.


How do we protect your personal information?

In order to protect your personal information and your right to privacy, LAUBRASS:

  1. Will not collect, use or disclose your personal information for any purpose other than those identified above, except with your consent.
  2. Will protect your personal information with appropriate security safeguards.
  3. Will protect the confidentiality of your personal information when dealing with other companies.
  4. Will strive to keep your personal information as accurate and up-to-date as is necessary for the purposes identified above.
  5. Will honour any request you may make for access to your personal information.
    Personal information collected by LAUBRASS may be stored and processed in Canada or another country. In either case, the information is protected with appropriate security safeguards but may be available to government agencies under applicable law.


Designated person responsible for personal information

Please contact the Head of Research & Development, in this case, Mr. Regis St-Gelais, for any confidentiality incident involving personal information (PI) presenting a risk of serious harm.
confidientiality@laubrass.com

What are your choices?

We would like to have your consent to continue to collect, use and disclose your personal information for the purposes identified above. However, we want you to know that you do have choices and can refuse or withdraw your consent as follows:

  1. You may have your name removed from our telephone, mail or email marketing lists. We use these lists to inform you of relevant products, services and special offers that may be of benefit to you.
  2. You may refuse to provide personal information to us. You may also withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, in either case, this may limit our ability to serve you.

If you have further questions or concerns about our privacy practices, please call us at 1-866-526-8040. Otherwise, we will assume that we have your consent to continue to collect, use and disclose your personal information for the purposes identified above.

¹ this brochure, the words “we” or “LAUBRASS” refer to LAUBRASS INC. The words “we” and “LAUBRASS” do not include independent dealers and distributors of LAUBRASS products and services.

² LAUBRASS Privacy Code does not limit the collection, use or disclosure by LAUBRASS of information that is publicly available. This includes: (a) a customer’s name, address, telephone number, and e-mail address, when listed in a directory; and (b) other information about the customer that is publicly available and is specified by regulation pursuant to the “Personal Information Protection and Electronic Documents Act”.

The LAUBRASS Privacy Code does not apply to information regarding LAUBRASS corporate customers.

However, such information is protected by other LAUBRASS policies and practices and through contractual arrangements.

The LAUBRASS Privacy Code and the privacy practices described in this site are subject to the provisions of all applicable legislation and regulations.

Copyright © 1993 – 2022 LAUBRASS INC. All rights reserved.

By accessing the LAUBRASS web site (the “Site”) you agree to be bound by the terms and conditions set out below.

  1. No Warranty or Representation. While LAUBRASS uses reasonable efforts to include accurate and up-to-date information on the Site, your use and browsing of the Site is at your risk. Nothing in the Site, including product or service information, shall add to or change any contract for products or services you may have with LAUBRASS, its, suppliers or affiliates. Neither LAUBRASS, its alliance partners, suppliers, affiliates nor any other party involved in creating, producing, or delivering the Site is liable for any direct, indirect, incidental, special, consequential, punitive or other damages whatsoever including business interruption, loss of use, data, information, profits (regardless of the form of action, including but not limited to contract, negligence or other tortuous act) arising out of or in connection with your access or use of the Site even if LAUBRASS has been advised of or foresees the possibility of any damages occurring. Without limiting the foregoing, everything on the Site is provided to you “AS IS” WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY INCLUDING, BUT NOT LIMITED TO, IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR INTER-OPERABILITY OF PRODUCTS OR SERVICES. Changes or updates to the contents of this Site may occur without notice.
  2. Use of Information. You hereby agree that you shall not use any information contained in this Site or the links to this Site in any claims, proceedings, suits or actions against LAUBRASS, its suppliers or affiliates. You may not post, publish, reproduce, transmit or otherwise distribute information or material on the Site: (a) constituting or encouraging conduct that would constitute a criminal offence or give rise to civil liability; (b) which is protected by copyright, or other intellectual property right or derivative works thereof, without obtaining permission of the copyright holder; (c) otherwise use this Site in a way that is contrary to law or which would adversely impact use of the Site or the Internet by other users including the posting or transmitting of other information or software containing viruses or other disruptive components.
  3. Linkage. This Site may contain links to other web sites that are not under the control of LAUBRASS and LAUBRASS is not responsible for and makes no representations, warranties or conditions concerning the contents of any linked site or any link contained in a linked site. It is your responsibility to verify any information contained within the links before relying on it. Also, the information contained in the links may be changed or updated at any time without notice. LAUBRASS provides links to you only as a convenience and the inclusion of any link does not imply endorsement, investigation or verification by LAUBRASS of the linked site. Your use of the linked sites may be subject to terms and conditions contained in these web sites, which you should locate and review.
  4. Monitoring. LAUBRASS is under no obligation to monitor the Site and assumes no responsibility or liability should its content be modified or altered in any way without LAUBRASS’s consent.
  5. Revisions. LAUBRASS may at any time revise these Terms and Conditions by updating this posting. You should therefore review these Terms and Conditions each time you access the Site. Product Descriptions. LAUBRASS attempts to be as accurate as possible. However, LAUBRASS does not warrant that product descriptions or other content of this Site is accurate, complete, reliable, current or error-free. If a product offered by LAUBRASS is not as described, your sole remedy is to return it in accordance with the 30-Day Trial Demo Period Policy posted on this Site. Price and availability information is subject to change without notice.
  6. Site Policies. Please review our other policies such as 30-Day Trial Demo Period Policy, Security, Copyright, Privacy, Shipping and Delivery and Acceptable Use Policy.
  7. Consent. You acknowledge that you have read the LAUBRASS Privacy Commitment (as it may be updated from time to time) (the “LAUBRASS Privacy Commitment”) and hereby consent to the collection, use and disclosure by LAUBRASS and its agents of your personal information (whether previously collected or to be collected) for the purposes identified in the LAUBRASS Privacy Commitment. LAUBRASS’ use of customer information is also subject to applicable terms and conditions contained in LAUBRASS’ General Terms of Service (as amended from time to time), copies of which are available from LAUBRASS.
  8. Viruses, etc.. LAUBRASS assumes no responsibility and shall not be liable for any damages to or viruses that may infect your computer equipment or other property on account of your access to, use of or browsing in the Site or your downloading of any materials, data, text or images from the Site.
  9. Right of Indemnification. You agree to defend, indemnify and hold LAUBRASS, its suppliers, alliance partners, affiliates and related companies harmless from any and all liabilities, costs and expenses, including reasonable legal fees related to any violation of these Terms and Conditions by you, or in connection with your use of the Site or with the placement or transmission of any message or information on the Site by you.
  10. Waiver. LAUBRASS’s failure to insist upon or enforce strict performance of any provision of these Terms and Conditions shall not be construed as a waiver of any provision or rights contained in these Terms and Conditions.
  11. Governing Laws. By visiting the Site, you agree that these Terms and Conditions shall be governed by the laws of the Province of Quebec, Canada as applied to agreements entered into and to be performed entirely within Quebec. This is the entire agreement between you and LAUBRASS which supersedes any prior agreement, whether written or oral, relating to this subject matter.
  12. Prices. All prices are quoted in Canadian dollars for Canadian clients, in Euro for European clients and in American dollars for United States clients and other countries and do not include applicable taxes or shipping and handling when applicable.
  13. No Solicitation. The Site and the information contained herein do not constitute an offer or a solicitation of an offer for the purchase or sale of any securities.
  14. Territory. The Site originates in Canada. LAUBRASS’ products and services are offered in all countries. Last Updated: 30-06-2008

30-Day Trial Demo Period Policy

When installing the product package, by clicking ” I Agree “, LAUBRASS authorizes the customer to use its product package Demo for “demonstration purposes”, in order to evaluate the above-mentioned product before purchasing it, for a period of 30 days (“Free 30-Day Trial Demo Period”). This Demo Package is fully operational except that it has few limitations. Should the customer agree to purchase the product package, LAUBRASS will send him the Serial Numbers to register all Programs. When registered, the limitations will not longer exist. It is understood that the customer is in no way authorized to make copies and/or duplicate the software by means of other computers or handheld computers when applicable, or by any other means under the terms of the rights and copyrights held by LAUBRASS.

Should the customer decide not to purchase the product package, the customer agrees to uninstall within the three (3) days following the “Free 30-Day Trial Demo Period” all software borrowed. The customer is not authorized to keep copies and/or duplicate the software under the terms of the rights and copyrights held by LAUBRASS.

SOFTWARE LICENSE AGREEMENT FOR ANY PACKAGE AFTER THE 30-DAY TRIAL DEMO PERIOD

IMPORTANT, PLEASE READ CAREFULLY: A Package Software License Agreement (hereinafter, this “LICENSE”) is a legal agreement between you (either an individual or a single entity) and LAUBRASS, Inc. for the software containing this LICENSE or products identified when downloading on the LAUBRASS website or on CD-ROM enclosed with the package which contain computer software and associated media and printed materials, and may include “on-line” or electronic documentation (the “SOFTWARE”) and for which the Access Keys are obtained through LAUBRASS or its authorized distributor, after the 30-Day trial Demo period.

WHEN INSTALLING A SOFTWARE, IT IS NECESSARY FOR YOU TO AGREE TO BE BOUND BY THE TERMS OF THIS LICENSE BEFORE YOU ARE PERMITTED TO CONTINUE TO INSTALL THE SOFTWARE. BY CLICKING THE [I AGREE] RADIO BUTTON AND BY ENTERRING THE ACCESS KEYS TO UNLOCK THE PACKAGE, OR BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS LICENSE INCLUDING THE WARRANTY DISCLAIMERS, LIMITATIONS ON LIABILITY AND TERMINATION PROVISIONS.

If you do not agree to the terms of this LICENSE, click the [CANCEL] button to EXIT NOW. The installation process will be terminated. You will be entitled to a full refund of the amount paid for the SOFTWARE provided you return the unused SOFTWARE to the place from which you obtained it within thirty (30) days of the date of purchase.

II. PERMITTED USES. This LICENSE grants you the following rights:

A. Installation and Use. The LAUBRASS product contains the Manager and Stat programs for PC’s on one site and the Umt software for one handheld computer or one Tablet PC.

B. Use – Documentation. Solely with respect to electronic documents included with the SOFTWARE, you may make a copy (either in hardcopy or electronic form) for each user for which the Software has been licensed as described in this section; provided, that such copies shall be used only for internal purposes and are not to be republished or distributed to any other third party.

III. PROHIBITED USES. You may not, without the prior written permission of LAUBRASS:

A. Disassemble, decompile or “unlock”, decode or otherwise reverse translate or engineer, or attempt in any manner to reconstruct or discover any source code or underlying algorithms of SOFTWARE provided in object code form only.

B. Use, copy, modify, or merge copies of the SOFTWARE and any accompanying documents except as permitted in this LICENSE.

C. Transfer, rent, lease, or sublicense the SOFTWARE.

IV. COPYRIGHT. All title and copyrights in and to the SOFTWARE and the accompanying printed materials are owned by LAUBRASS or its suppliers. The SOFTWARE is protected by copyright laws. All rights are reserved worldwide. You must treat the SOFTWARE like any other copyrighted material, except that you may, in addition to the copies permitted in this LICENSE, make one copy of the SOFTWARE solely for backup or archival purposes. No part of the accompanying printed materials may be reproduced, transmitted, transcribed, stored in any retrieval system, or translated into any language by any means without the express prior written permission of LAUBRASS.

V. TERMINATION

This LICENSE and your right to use the SOFTWARE will terminate immediately without notice from LAUBRASS if you fail to comply with the terms and conditions of this LICENSE. Upon termination, you agree to destroy the SOFTWARE, including all accompanying documents and copies. This is in addition to and not in lieu of any criminal, civil or other remedies available to LAUBRASS.

VI. LIMITED WARRANTY.

A. LAUBRASS warrants that the SOFTWARE will perform substantially in accordance with the accompanying printed materials for a period of thirty (30) days from the date of receipt. LAUBRASS does not warranty that the SOFTWARE will be error-free.

B. LAUBRASS’ and its suppliers’ entire liability, in contract tort or otherwise, and your exclusive remedy under the performance warranty set forth in Section VI.A, shall be, at LAUBRASS’ option, either (a) return of the purchase price paid, or (b) repair or replacement of the defective SOFTWARE. SOFTWARE purchased other than directly from LAUBRASS shall be returned to the place it was purchased. This limited warranty is void if failure of the SOFTWARE has resulted from accident, abuse, or misapplication. Any replacement SOFTWARE will be warranted for the remainder of the original thirty (30) day period.

C. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION VI, LAUBRASS AND ITS SUPPLIERS DISCLAIM ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, WHETHER ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OR TRADE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF ACCURACY, COMPLETENESS, PERFORMANCE, CURRENCY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE SOFTWARE.

VII. LIMITATION OF LIABILITIES. LAUBRASS’ liability, whether in contract, tort, or otherwise, arising out of Licensee’s use of, or in connection with, the SOFTWARE, or otherwise under this Agreement, shall not exceed the amount of the license fee paid by you to LAUBRASS. IN NO EVENT SHALL LAUBRASS OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF LAUBRASS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some states and jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, or the exclusion of implied warranties or limitations on how long a warranty may last, so the limitations in Sections VI and VII may not apply to you.

VIII. MISCELLANEOUS. In the event of invalidity of any provision of this LICENSE, the parties agree that such invalidity shall not affect the validity of the remaining portions. You agree that you will not export or re-export the Software. This LICENSE is governed by the laws of the Province of Quebec, Canada as applied to agreements entered into and to be performed entirely within Quebec. This is the entire agreement between you and LAUBRASS which supersedes any prior agreement, whether written or oral, relating to this subject matter.

Questions and answers about site security

Many people have concerns about security when providing information via the Internet. We’ve sought to address those concerns with the following question-and-answer format:

Why does LAUBRASS ask me to provide personal information online? Our goal is to make your online interaction with LAUBRASS as valuable as possible by providing you with a personalized Web experience. To deliver information that is relevant to your needs, we will collect some personal information online.

We promise to protect the information you provide online in the same way we protect all our customer information. We take privacy seriously, as you can see in our privacy commitment.

LAUBRASS will not share your e-mail address with anyone outside of our company; nor will we disclose any other information you provide to outside parties.

The LAUBRASS Web site can be surfed without identification nor revelation of personal information. However, we may need certain information for communication purposes, offer a subscription to our electronic bulletin, or to get our 30-Day Trial Demo.

We take to heart the protection of your confidentiality. LAUBRASS and its employees thus commit themselves to protecting the confidentiality, safety, and accuracy of the personal information collected in accordance with applicable legislation.

SSL Cerificate
The LAUBRASS website possess a SSL Certificate. (to be done)

Copyright
© 1993 – 2022 LAUBRASS INC. All rights reserved. All title and copyrights in and to the SOFTWARE and the accompanying printed materials are owned by LAUBRASS or its suppliers. The SOFTWARE is protected by copyright laws. All rights are reserved worldwide. You must treat the SOFTWARE like any other copyrighted material, except that you may, in addition to the copies permitted in this LICENSE, make one copy of the SOFTWARE solely for backup or archival purposes. No part of the accompanying printed materials may be reproduced, transmitted, transcribed, stored in any retrieval system, or translated into any language by any means without the express prior written permission of LAUBRASS.

You should assume everything you see or read on this site is copyrighted unless otherwise noted. You are free to use the content for non-commercial purposes, provided you do not modify it and provided you retain all copyrights and other proprietary notices contained in the content. You require our written consent to copy or display any portion of the content for redistribution to third parties or for commercial purposes.

Trademarks
The trademarks, logos, service marks and other names and icons identifying products and services on this site are owned by or licensed to LAUBRASS. Nothing contained on this site gives you or any other person the right or licence to use any trademark displayed on this site without the express permission of the owner.

Privacy
LAUBRASS protects the confidentiality of information you provide us through the website, as outlined in our LAUBRASS Privacy Commitment.

Security
LAUBRASS has taken measures to protect the security of your online transactions using MONERIS.

Shipping and Delivery
The shipping of any LAUBRASS Software is done by email. If CD’s are needed by the customer, the customer will be responsible for the delivery fees.

Allow up to ten business days for delivery of CD’s when needed.

Warranty Policy

LIMITED WARRANTY.

A. LAUBRASS warrants that the SOFTWARE will perform substantially in accordance with the accompanying printed materials for a period of thirty (30) days from the date of receipt. LAUBRASS does not warranty that the SOFTWARE will be error-free.

B. LAUBRASS’ and its suppliers’ entire liability, in contract tort or otherwise, and your exclusive remedy under the performance warranty set forth in paragraph A, shall be, at LAUBRASS’ option, either (a) return of the purchase price paid, or (b) repair or replacement of the defective SOFTWARE. SOFTWARE purchased other than directly from LAUBRASS shall be returned to the place it was purchased. This limited warranty is void if failure of the SOFTWARE has resulted from accident, abuse, or misapplication. Any replacement SOFTWARE will be warranted for the remainder of the original thirty (30) day period.

C. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION VI, LAUBRASS AND ITS SUPPLIERS DISCLAIM ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, WHETHER ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OR TRADE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF ACCURACY, COMPLETENESS, PERFORMANCE, CURRENCY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE SOFTWARE.